Covid-19: PM under pressure over vaccine passports, and the ‘ghosted’ ex-Topshop staff

There was a net loss of nearly 10,000 shops to the UK High Street last year, as the pandemic exacerbated difficulties for bricks-and-mortar retail. BBC Radio 5 live has been hearing from workers affected by those closures, like Heather Rowlinson, 54, from Newcastle. After 34 years at TopShop, she is still unemployed and has been left frustrated by recruitment agencies who promise jobs but don’t deliver. “They never answer your calls,” she says.

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